Official Governance & Regulatory Portal

Lven Legal & Corporate Compliance

Official Domain: https://lven.in | Founder & CEO: Sarath Babu Rayaprolu (sarath@lven.in)

TERMS OF SERVICE

Website: https://lven.in | Owner & Operator: Lven

Effective Date: August 6, 2026

Executive & Legal Contact: Sarath Babu Rayaprolu (Founder & CEO)

Email: sarath@lven.in | Mobile: +91 9949977388

1. ACCEPTANCE OF TERMS

By registering, accessing, browsing, or utilizing the services provided by Lven ("Company", "Platform", "we", "us", or "our"), including but not limited to the website (lven.in), WebRTC dialer applications (web and mobile), API interfaces, AI speech-to-text and translation engines, and Customer Admin Panels, you ("Customer", "Subscriber", "Company Administrator", or "User") agree to be bound by these Terms of Service ("Terms").

2. SERVICE DESCRIPTION & SYSTEM ARCHITECTURE

Lven provides a cloud-hosted, multi-tenant artificial intelligence (AI) voice dialer, real-time regional language translation platform, and contact center engine hosted on Google Cloud Platform (GCP) infrastructure (asia-south1). Carrier routing for international destinations is strictly handled via secure Class-V Softswitches.

3. REGULATORY COMPLIANCE & TELECOM REGULATIONS

3.1 TRAI & DoT Compliance (Domestic Indian Calling)

All domestic voice traffic terminating within India (+91 country code) is strictly subject to the regulations set forth by TRAI, DoT, and the Ministry of Communications.

3.2 Strict Prohibition of Toll Bypass & +91 Security Lock

The Customer acknowledges that Indian telecommunications laws strictly prohibit "Toll Bypass"—routing domestic calls over private data networks or international gateways to bypass licensed PSTN switches. If a Customer provisions a custom international Class-V Softswitch or Bring Your Own Carrier (BYOC) trunk, any attempt to dial an Indian (+91) destination will automatically route through assigned local licensed Indian PSTN trunks.

Google Antigravity Regional Voice AI Engine

Next-Gen Regional Voice AI Tele-Calling Platform for Enterprise Sales & Support

Automate regional tele-calling in Hindi, Telugu, Tamil, Marathi, and 120+ Indian dialects. Powered by Google Speech-to-Text v2, Gemini 1.5 Flash, Airtel domestic 1800 trunks, and Class-V Softswitch secure international routing.

Enterprise Pipeline

System User Process Flow & Telephony Architecture

1 WebRTC Call Initiation

Agents dial via browser numeric pad using FreePBX PJSIP WSS (Port 8089).

2 TRAI DND & AudioSocket Scrubber

Scrubs NDNC blocklists and pauses GCP STT after 15s of silence to eliminate cost loops.

3 Google AI Speech Translation

Google Speech-to-Text v2 + Gemini 1.5 Flash translates 120+ Indian dialects in real-time.

4 Tier-1 Domestic PSTN Interconnect

Forced Airtel Business / Tata Tele domestic PSTN & Class-V Softswitch International BYOC.

Contact Sales & Engineering

Dispatches lead email alert directly to sarath@lven.in

Subscription Plans (Razorpay Checkout)

₹1,499 / mo

₹2,499 / mo

₹3,999 / mo

Lven Voice AI

Lven Legal & Corporate Compliance

TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

2. SERVICE DESCRIPTION & SYSTEM ARCHITECTURE

3. REGULATORY COMPLIANCE & TELECOM REGULATIONS

3.1 TRAI & DoT Compliance (Domestic Indian Calling)

3.2 Strict Prohibition of Toll Bypass & +91 Security Lock

PRIVACY POLICY

1. INTRODUCTION & SCOPE

3. DATA CONFIDENTIALITY & CLIENT HARDENING PROTOCOLS

TRAI & DoT TELECOM COMPLIANCE POLICY

CEO LEADERSHIP PHILOSOPHY & INDUSTRY CREDENTIALS

Next-Gen Regional Voice AI Tele-Calling Platform for Enterprise Sales & Support

System User Process Flow & Telephony Architecture

Contact Sales & Engineering

Subscription Plans (Razorpay Checkout)

Lven Legal & Corporate Compliance

TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

2. SERVICE DESCRIPTION & SYSTEM ARCHITECTURE

3. REGULATORY COMPLIANCE & TELECOM REGULATIONS

3.1 TRAI & DoT Compliance (Domestic Indian Calling)

3.2 Strict Prohibition of Toll Bypass & +91 Security Lock

PRIVACY POLICY

1. INTRODUCTION & SCOPE

3. DATA CONFIDENTIALITY & CLIENT HARDENING PROTOCOLS

TRAI & DoT TELECOM COMPLIANCE POLICY

CEO LEADERSHIP PHILOSOPHY & INDUSTRY CREDENTIALS

Next-Gen Regional Voice AI Tele-Calling Platform for Enterprise Sales & Support

System User Process Flow & Telephony Architecture

Contact Sales & Engineering

Subscription Plans (Razorpay Checkout)

🏢 Create & Provision New Enterprise Company

🌍 Add / Edit Vendor International Rate Card

💳 Accounts Wallet Manual Top-Up

Vendor-Wise Bulk Rate Card Excel Uploader

📞 Provision New DID Carrier Provider

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